Our Business Concept
We engage in strong Business to Business Concept, we distribute our product to nationwide Authorised Reseller & Repairer Centre (ARRC). We have proven track records of ARRC networking system since late 1980s.
Our Guarantee Principle
Our Commitment Towards Legality Protection
Our engagement of ARRC will be reviewed from time to time to ensure quality of their services provided to end user, at the same with compliance with Weight & Measure Act 1972 Malaysia as well as Pattern Approval issued by National Metrology Institute Malaysia (NMIM). Any fraudulent and misbehavior or services offered which deemed unlawful will not be tolerated. Therefore, buying our weighing instruments, engaging our service will guarantee you to stay away from unnecessary legal action taken against your company.
Our Delivery System
For small medium weighing instruments below capacity usage of 10,000kg, we deliver products to ARRC. The respective ARRC will comply to the NMIM standard including calibration and pre-commissioning settings, stamping services from MCMSB / DMSB before products are ready to be collected from each centers. As for weighbridge / truck scale sale & service, we will assign the professional ARRC upon your engagement with us.
View our Smart Order & Nationwide Delivery System here:
Our Warranty
We understand in your business, no one can afford breakdown. Most of our electronic weighing instruments come with 1 year warranty against manufacture’s defects. Any instruments face faulty will need to contact us for simple trouble shooting, which could be conducted by end user.
In case further checking required, all instruments are required to be returned to our ARRC. For this, we will conduct immediate checking and repair if necessary, without charges. Should damages fall under tear and wear condition, charges will be imposed respectively, however we guarantee it will be a minimal fee just enough to cover the repair cost.
For heavy duty weighing instruments, exceeding 5,000 capacity floor scales or weighbridge / truck scales, our warranty cover the defective spare parts. In this scenario, end user will need to reimburse additional charges on transportation and onsite attendance as deemed reasonably practiced in the industry.
